Privacy policy

General information

LLC Litamilk (hereinafter – the Data Controller) sets out the conditions for the processing of personal data, while using the Data Controller’s website www.litamilk.com. The terms of this Privacy policy is applied to your access to the content and / or service we provide, regardless of which device (computer, mobile phone, tablet, TV, etc.) you use.

Contact information of Data Controller:

LLC Litamilk

Legal entity code: 111655912

Head office address: Kirtimų str. 49, LT-02244 Vilnius

El. email: info@litamilk.com

It is very important that you read the Privacy policy carefully, because every time you visit a website owned by the Data Controller, you agree to the terms and conditions described in this Privacy policy. If you do not agree to these terms, please do not visit our website or use our content and / or services.

Hereby we confirm that the data on the Data Controller’s website will be collected in accordance with the requirements of the applicable legal acts of the European Union and the Republic of Lithuania and instructions of the controlling authorities. All reasonable technical and administrative measures are in place in order to protect the data we collect about website visitors from loss, unauthorized use and alteration. The employees of the Data Controller have a written commitment not to disclose or disseminate information obtained in the workplace to third parties, including information about visitors of the website.

Individuals under the age of 14 may not provide any personal information through our website. If you are a person under the age of 14, you must obtain the consent of your parents or other legal guardians before submitting or providing personal information to us.

The terms used in the Privacy policy shall be understood as defined in the General Data Protection Regulation No. 2016/679 (ES).

What personal data do we collect, store and use?

Our website gives you the opportunity to provide information directly to us. You can submit a request at www.litamilk.lt or call directly.

The following information is received directly from you:

  • Name

  • El. mail adress

  • Telephone number

The following information is obtained indirectly:

  • Information about your use of our sites. For example, we may collect the following information:

  • Device information, i.e., IP address, version of the operating system, and settings of the device you are using to access the content / goods.

  • Login information, i. e. the time and duration of your session usage, the terms of the queries you enter on our sites, and any information stored in the cookies we have set on your device (cookie policy is provided below).

  • Location information, i. e. the GPS signal of the device or information about the nearest WiFi access points and mobile towers, which may be transmitted to us using the content of our websites.

Information from third party sources

We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and link it to other information we receive from you or about you.

Other information we collect

We may also collect information about you, your device or your use of the content of our websites with your consent.

How do we use your information?

We may use the information we collect for the following purposes:

  • For the purpose of answering inquiries

  • Other means with your consent.*

⃰ We inform you that you have the right to object or at any time withdraw your consent to the processing of your data for the purposes indicated with an asterisk above.

We collect your data on the following basis:

– Consent

– Legitimate interest

To who we disclose your information?

We will disclose your information to the following entities:

  • For companies that provide services upon our request. These companies have limited access to your information; they may not use this information for purposes other than providing services to us;

  • Other parties, where required by law or necessary to protect information society services, that we provide.

Cases in which we may disclose your information to other parties:

  • in order not to break the law or in response to a mandatory court order;

  • in order to confirm the legality of our actions;

  • in order to protect the Data Controller, his rights, property or to ensure its security;

  • we may disclose your information to a related third party in the event of a merger, transfer or bankruptcy;

  • in other cases with your consent or at your lawful request.

How long do we store your personal data?

We will protect your personal data for 1 month from the receipt of the request.

What do we do in order to protect your information?

We have put in place reasonable and appropriate physical and technical measures in order to protect the information we collect for the purpose of providing content/services. However, please bear in mind, that even if we take reasonable measures to protect your information, no website, online operation, computer system, or wireless connection is completely secure.

You are guaranteed following rights

We guarantee the exercise of your rights and the provision of any relevant information upon your request or inquiry:

  • know (be informed) about the processing of your personal data;

  • access to your personal data and be informed how they are processed;

  • request the rectification, destruction of your personal data or the suspension, except for storage, of the processing of your personal data;

  • not to provide consent to the processing of your personal data, including direct marketing;

  • request the deletion of your personal data (“right to be forgotten“);

  • request to transfer of your personal data, i. e. to give you access to your personal data in the form in which you will be provided with the personal data in a commonly used and computer-readable format;

  • the right to lodge a complaint with the State Data Protection Inspectorate.

Data Controller may not enable data subjects to exercise the above rights in cases provided by law, once it is necessary to ensure the prevention, investigation and detection of criminal offenses, breaches of official or professional ethics and the protection of the rights and freedoms of the data subject.

Cookies

Use of cookies

When you visit the Data Controller’s websites, we want to provide content and features that are tailored to your needs. This requires cookies. These are small pieces of information stored in your web browser. They help the Data Controller to identify you as a previous visitor to a particular website, save the history of your visit to the website and adapt the content according to your needs. Cookies also help to ensure the smooth operation of websites, allow you to monitor the duration and frequency of visits to websites and helps to collect statistical information about the number of website visitors. By analyzing this data, we can improve our websites and make them more convenient for you to use. Here are some examples of using cookies:

Cookies allow to identify how many unique users are browsing the website at one time, which helps ensure its smooth and fast operation;

Cookies allow us to analyze the information collected about the browsing of unique users, which helps to adapt the operation of the website to your needs.

The cookies used on our websites may be grouped into the following types:

The necessary cookies that are strictly necessary for our respective website to perform the main functions. These cookies allow you to browse the website and use your preferred features, such as access to secure areas of the website. Without these cookies, we would not be able to provide the services that allow this site to function.

Activity cookies collect anonymous information how visitors use the site. By providing information about the areas you visit, the time you spend on the site, and any issues you encounter, such as error messages, these cookies help us understand how visitors behave on the site. This information helps us to improve the performance of the site.

The following data is collected with the help of cookies:

We may use IP addresses of visitors’ computers to administer websites and diagnose server failures. An IP address is a unique code on a network that identifies a computer. It may be used to identify a visitor and collect a variety of demographic information. This is done by the vast majority of web server administrators.

We use cookies to collect data about the use of the services. The types of cookies used on our websites are listed below.

How to manage and delete cookies?

When you use a browser to access content we provide, you can configure your browser to accept all cookies, reject all cookies, or be notified when a cookie is downloaded. Each browser is different, so if you don’t know how to change your cookie settings, check Help menu of the browser. Your device’s operating system may contain additional cookie controls. If you do not want information to be collected through cookies, use the simple procedure available in most browsers to allow you to opt out of the use of cookies. To learn more about managing cookies, please visit http://www.allaboutcookies.org/manage-cookies/.

However, please bear in mind that some services may be designed to work only with cookies, and disabling them will prevent you from using it or parts of it.

The following cookies are used on our website:

Please note that when you log in to our website, the following cookies are stored on your computer in order to use the website:

Name of the cookie

 Purpose of processing of personal data

 Creation moment

Validity period

Use of ata

_ga

Tracking cookies from „Google Analytics“. A cookie collects information about user behavior on a website and is used to store statistical information.

At the first entry to the page

2 years

Unique identifier

_gat

An analytical cookie from „Google Analytics“ collects and stores information about user behavior on the site.

At the first entry to the page

Until the website window is closed

Unique identifier

-gid

Tracking cookies from „Google Analytics“. A cookie collects information about user behavior on a website and is used to store statistical information.

At the first entry to the page

24 hours

Unique identifier

catAccCookies

Used to obtain consent for the use of cookies.

At the first entry to the page

1 month

functional data

pll_language

Used to save the language selected by the user

At the first entry to the page

1 year

code of language

wp-settings-1

Cookie allowing page administrators to log in to the site management.

At the first entry to the page

265 days

Encrypted user

name (email)

wp-settings-time-1

Cookie allowing page administrators to log in to the site management.

At the first entry to the page

265 days

Encrypted user

name (email)

Where to apply?

If you have any requests regarding the processing of personal data or related questions, please write to us at info@litamilk.lt.

Policy Changes

LLC Litamilk reserves the right to change the Privacy policy in part or in full by notifying about it on its website. Continued use of our website means compliance with these rules. All disagreements and disputes shall be settled through negotiation procedure. In case of failure to reach an agreement, disputes shall be settled in accordance with the legal acts of the Republic of Lithuania.